Frequently Asked Questions

Our FAQs cover the most important topics when it comes to our building services and how we operate.

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Building Services Peterborough FAQs

 

To get a quote please call us on 01778 342728 or fill in the contact form

We operate in a 40 mile radius of our offices in Market Deeping.

This depends somewhat on the size and complexity of your project. Generally, we aim to return all quotes within 4 weeks of enquiry.

If your project requires works packages pricing by specialist sub-contractors, this may take additional time.

If the project is very straight forward quotation lead times will be reduced.

In any case you will be kept up to date with the progress of your quotation and when you can expect to receive it.

Your quotation will arrive with an acceptance form for you to fill out and return to us.

Once we receive your signed quotation acceptance form we will plan your work into our schedule and make arrangements to start on site.

In short, No.

We do not require a deposit from you to progress your order, just sign and return your quotation acceptance form and we will do the rest.

At the end of each month we will provide you with a valuation of completed work based upon our quotation.

We will agree the valuation with you before we raise an invoice.

Once the invoice has been raised, we request payment is then made within 7 days.

Our regular hours are 07:30 – 17:00 Monday to Friday.

We work with only the best specialist sub-contractors who share our values.

Everyone who we work with is known to us for the quality of their workmanship.

We offer a 1 year guarantee on all extensions and alterations projects as standard.

We offer a 2 year guarantee on all new build homes.

New build homes also come with a NHBC 10 year Structural Warranty.

We plan our projects meticulously, so problems are rare.

In the case that there is an issue to address we will be pro-active in resolving this with you, friendly, professional, and fair.

We trade on our reputation for quality and competence so you can rest assured that any problems will be dealt with effectively and that you will be completely satisfied with our work.

Should you wish to change the scope of the works we will price all changes in advance and agree costs with you before the work is carried out so that you can keep in control of your budget and you know exactly what the final cost will be before committing to extra works.